Porta Potty Rental FAQ: Answers Before You Book

Call (315) 660-6075 or send the quote form. We need the address, dates, number and type of units, and an on-site contact. Most phone bookings take under 10 minutes.

Book one to three days ahead for job sites and home projects, three weeks ahead for graduation parties, and two to three months ahead for summer weddings or a restroom trailer.

We deliver in a morning or afternoon window. A tighter time can be requested, and the driver calls 30 minutes out.

If weather or road closures stop a delivery, we call before the window closes and deliver on the next possible run. If that does not work for your event, the order is cancelled with a full refund.

Add a second name and phone on the order so the driver can reach someone if you are busy on site.

We deliver to campgrounds and parks when the campground or park manager approves the placement. Send their contact with your order.

Prices differ because companies bundle charges differently. Compare the full total: unit, delivery and pickup, service, rush fee and tax. Our quote lists each one.

Prices on this site are before tax. Sales tax of 8% is added on its own line in all six counties we serve.

Event rentals are paid at booking. Monthly rentals charge the first cycle and delivery on delivery day, then each 28-day cycle after that.

Every order gets an emailed invoice. Contractors can ask for invoices with job names or PO numbers.

Damage from fire, tipping, graffiti, vehicles or misuse is billed at repair cost, or replacement cost for a unit that is destroyed or stolen. Normal wear is never charged.

Cancellations 48 hours or more before delivery are free. Later cancellations are charged the delivery fee.

The driver pumps the tank, scrubs and sanitizes the seat, walls and floor, restocks paper and sanitizer, refills hand-wash water and recharges the deodorizer.

Call us. We add an extra visit, from $55, usually within one business day.

Events up to 3 days need no visit. For longer events or very large crowds, we schedule mid-event service.

We use a formaldehyde-free deodorizer in the tank and a non-toxic antifreeze in winter. Waste goes to a licensed treatment facility.

Each unit has a two-roll holder, stocked full at delivery and every service visit. Ask for spare rolls for big events.

They are the same thing. “Porta potty,” “porta john,” “portable toilet” and “porta-jon” all name a self-contained toilet with a holding tank.

Standard units have hand sanitizer. Flushing units have a built-in sink. A separate hand-wash station adds two sinks for any setup.

Standard units have a wall urinal and a seat. Accessible units have a seat only.

A standard PolyJohn PJN3 is 43.5 inches wide, 47 inches deep and 91 inches tall. The accessible Comfort XL is 62 by 62 inches.

Our flushing units with sinks and our restroom trailers are the upgraded options. Trailers have china toilets, vanity sinks, mirrors and lights.

We rent units only. Buying makes sense only for permanent sites that can arrange their own pumping.

We pump out customer-owned units on our service routes. Call with the address and tank size for a price.

Firm, level grass works. Soft spring lawns and slopes do not. From March to May, a driveway or gravel pad is safer.

The truck needs to park within about 25 feet of the spot on a firm surface, with no wires or branches lower than 12 feet.

You do not need to be there. Mark the spot and leave gates unlocked or share the code. The driver sends a photo when the unit is set.

A unit on private property generally needs no permit. A unit on a street, sidewalk or public lot needs the village or city’s approval. Large public events may need an event permit from the town or health department.

A unit needs level ground to stay upright and drain correctly. On a slope, we pick the nearest flat spot or set it on a level pad you provide.

Units placed in open fields, lakeshores or high ground can be staked or strapped. Ask for tie-downs when you book.

Untreated tanks freeze below 32°F. From November to April we add a non-toxic antifreeze to every tank at no extra cost.

We deliver in winter when roads are open. Keep a plowed lane to the unit. Service blocked by snow moves to the next safe day.

Heat speeds up odor. In July and August, keep units out of full afternoon sun and add a second weekly service for busy sites.

April thaw makes North Country lawns and camp roads soft. Place units on driveways or gravel until the ground firms up in May.

Call or email two business days before you want pickup. For events, pickup is already scheduled for the next business day.

Monthly rentals renew every 28 days until you request pickup.

If a vehicle, fence or snow blocks the unit, the driver photographs it and we return on the next run. A return trip fee from $45 applies.

Call before pickup day. Extra days are added at the daily or 28-day rate, whichever is lower.